We're Here to Help!

Sutter Pacific Medical Foundation is dedicated to improving the health and well-being of our patients. We are constantly striving to better enhance our services and welcome your feedback. If you have a question, complaint, billing or insurance issue, suggestion, website comment or simply need assistance, please use the assistance links below.

• Billing or Insurance Issues
• Help for the Uninsured Patient
• MySutterOnline Assistance
• Complaint About a Doctor or Office
• Other Comments or Suggestions

Typical response time is within 24 hours during weekdays. If you have a more urgent need, contact your local care center or regional office below.

San Francisco and Marin Counties
Sutter Pacific Medical Foundation (Administration)
2015 Steiner Street
San Francisco, CA 94115
(415) 600-4280, Phone
(415) 600-4255, Fax

Sonoma and Lake Counties
Sutter Pacific Medical Foundation (Administration)
3883 Airway Drive, Suite 300
Santa Rosa, CA 95403
(707) 521-8830, Phone
(707) 546-2788, Fax

Sutter Physician Services (Billing Office)
P.O. Box 255567
Sacramento, CA 95865
(916) 854-6960, Customer Service
(866) 233-5330, Billing/Accounts Receivable

Sutter Online Services (MySutterOnline)
3707 Schriever Avenue
Mather, CA 95655
(866) 978-8837, 24 Hour Customer Service